| Table of Contents |
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| Overview of the Issue |
| Impact on Passengers |
| Possible Causes |
| Tips for Smooth Booking |
| Official Statement from IRCTC |
1. Overview of the Issue
As the festive season approaches, passengers across India were affected when the IRCTC train ticket booking website experienced unexpected technical difficulties. The downtime coincided with the rush for Diwali and Dhanteras travel bookings, causing inconvenience for many travelers eager to secure tickets.
2. Impact on Passengers
Thousands of passengers faced delays while trying to book tickets online. Users reported slow loading times, error messages, and difficulties accessing the booking portal. The issue particularly affected last-minute travelers and those attempting to book tickets for peak travel dates.
3. Possible Causes
While IRCTC has not detailed the exact technical reasons, experts suggest that server overload due to high traffic and routine maintenance could contribute to such glitches. Historically, festive seasons see a spike in bookings that can temporarily strain the system.
4. Tips for Smooth Booking
Passengers are advised to:
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Refresh the website after some time and avoid multiple repeated requests.
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Use the IRCTC mobile app, which may offer better performance during peak times.
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Plan bookings in advance for high-demand trains.
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Keep personal and payment details ready to complete transactions quickly.
5. Official Statement from IRCTC
An IRCTC spokesperson stated that the technical team is working to restore full functionality as quickly as possible. Users are encouraged to stay updated via official channels and follow announcements for safe and smooth bookings.
Internal & Outbound Links (SEO Friendly)
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Internal: Check How to Book Train Tickets on IRCTC Easily for a step-by-step guide.
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Outbound: Refer to the official IRCTC website for latest updates and booking.